Your clients and personnel are equally vital to the life of your business and parallel keys to growth and profitability. To help you achieve transparency and leverage actionable data insights to grow loyalty and profitability, we offer Enterprise Consulting to manage your CRM and ERP projects efficiently. Our proven expertise, understanding and experience in guiding clients through complex change processes demonstrate that we are well-equipped to help you implement your CRM/ERP solutions.

We have a partner-based approach for helping organizations manage technological solutions effectively. We offer end-to-end consultation throughout the project lifecycle via our team of experienced professionals, in order to provide a consolidated and focused strategy for your business needs. Zepcom has developed best in class methodologies, processes and tools that help you kickstart your CRM/ERP system initiatives. We help organizations implement CRM/ERP solutions to manage their customer interactions across multiple channels and disparate systems in order to build stronger relationships and loyalty.

CRM Consulting Services:

  • Feasibility Analysis
  • Technology Evaluation & Selection
  • Project Scoping
  • Metrics Reporting & ROI
  • Proof-of-Concept development
  • Application Audit & Health Check