How we can help?
We help our customers and partner consulting companies with complete end to end consulting, implementation, configuration, development and administration of enterprise level CRM and ERP solutions.
We can support you on your next project for:
Customer Relationship Management
Salesforce (Sales, Service, Community and Marketing)
Microsoft Dynamics CRM and Dynamics 365
Oracle Sales Cloud
Enterprise Resource Planning
Microsoft Dynamics AX
Microsoft Dynamics NAV
Microsoft Dynamics GP
Microsoft Dynamics 365
SAP Business by Design
Our team of functional consultants and business analysts can help you with a complete requirements audit including requirement gathering activities with your key stakeholders and understanding your business processes. Based on this we will consult you on the most optimum solution weather it be off the shelf or a customized solution that meet your company’s needs. We help you select the right vendor and help with licensing.
If your scope of work is more on-going then a managed team might be the best engagement model. Our managed teams of functional consultants, business analysts, developers, project managers and systems administrators can work as your own CRM or ERP team extending your internal capacities to manage the systems and ensure maximum uptime and on-going upgradation as needed.
We will support you with solution and server administration to ensure everything runs smooth. We provide 24/7 on call assistance for any issues that might come up and can have an expert look at it provide a solution and get the system working again. We will also assist you with cloud and database management and administration that might be supporting your CRM or ERP.
Training & Learning
No solution is able to bring positive ROI if the users do not embrace the change that it creates. In order to help your team adapt to the new solution we provide intensive training and knowledge transfer sessions that familiarize them with the systems and helps them make the most of it. Our trainings are backed up by valuable documentation and video presentations that the users can revisit at a later stage as needed.
Our technical consultants can provide customization into the solutions so they can match to your business processes and challenges 1:1. We can develop plugins/modules that enhance the experience of your selected solution as per your needs. We also work on building connectivity with other systems being used by your team so that all data is updated and synced in your ERP or CRM real time.
Configuration and Implementation
Based on your business processes and requirements our functional consultants will help setup and configure your solution including needed adjustments to match with your internal processes. We can also migrate data from your old systems to the new solution and perform any further data management services needed. The idea is to configure the solution using it’s off the shelf functionality.